The Service Bay

We live in such a disposable society. It’s amazing all the stuff we throw away. New stuff comes out so fast, we just toss the old and move on. In the old days people were real sticklers about taking care of their things. If something got lost or ruined by neglect, tough – they had to do without. Most people couldn’t afford new cars very often, so they had to make them last as long as they could.

It’s a good thing that cars are more reliable these days. They just don’t break down as often. And the good news for us Pennsylvania penny pinchers is that a modern car can easily go 200,000 miles/320,000 km with proper care. The engineering and the manufacturing quality is tremendous. The missing ingredient is us Alexandria car owners making sure we follow the manufacturer’s recommended maintenance schedules.

Every time you go a couple thousand extra miles between an oil change, you have created an opportunity for sludge to be formed and clog passages. Then some parts don’t get properly lubricated and they start to wear out faster. Skip a cooling system service, and the corrosion inhibitors become depleted, and the radiator starts being damaged – one step closer to a failure. Same thing is true for transmission service, power brakes, fuel system cleaning – really everything on your schedule.

It is probably even more important for older vehicles. Those engines and other systems have had more time to get dirty, so they are a bit more stressed anyway. But it is never too late to get back on track with your maintenance and to hold off further damage.

And it really does start with the oil change. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. It’s like your safety net. Go in for an oil change on time, and let your service advisor help you keep track of the rest.

Some things are going to wear out along the way, things like alternators, water pumps, etc. But fixing those at Dively’s Garage is cheaper than a new car payment. And taking care of problems early means they have less time to mess with other things. It is like having high cholesterol – you don’t want to wait for a heart attack before you address it.

Sometimes we hear people say, “What’s up with all this maintenance stuff? Modern cars just don’t break down.” While it is true that today’s cars and trucks are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most folks don’t realize how high tech automotive fluids have become. Fluids like, engine oil, transmission fluid, coolant and brake fluid.

Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today’s automotive fluids contain a much higher percentage of additives to protect your vehicle’s components from premature wear and corrosion. Time and miles march on for all of our cars. Please don’t think we’re using scare tactics to get you to take care of your maintenance – but here are some personal stories from AutoNetTV staff members to emphasize the importance of getting things done when they are due. Names are withheld to avoid embarrassment to those who should know better. Even though they should know better, it usually comes down to real life: time and budget. But they are tales of a stitch in time saves nine.

The first comes from a staffer who bought a used pick-up truck for his son. The oil was clean and all the fluids were topped off. A short time later, the truck overheated on the highway and shut down. The repair shop diagnosed the problem: the radiator pan was corroded and dumped the coolant. Even though the coolant level was correct, it was clear that the coolant had never been exchanged – just topped off from time to time. While this kept the engine cool, all of the anti-corrosion additives had worn out; the coolant became acidic and ate through the radiator pan. The cost: hundred of dollars and four days in the shop. This demonstrates the need to get your coolant exchanged on schedule.

Another story involves the true cost of skipping an annual inspection. Our staffer took his SUV in for the Pennsylvania safety inspection to renew his registration. At the inspection station, he learned that the law had changed and that his newer rig only required an inspection every two years. He was very happy to save the $45 bucks. The problem was, his rear brake pads were very worn. Two months later, it was bad enough that he could hear the grind – over the radio, DVD player and the kids. He took it in to get the bad news. Both of the rear brake rotors were damaged. The left one could be resurfaced. The right had to be replaced. So saving a few bucks on his safety inspection turned into an extra $500 over what brake pad replacement would have been. Moral of the story: don’t skip your annual inspections. The irony is that many Alexandria service centers would have done a brake inspection for free.

Next: a teenage daughter and a curb. Daddy’s little princess smacked a curb when she turned into a shopping center and popped the tire. The problem came when Dad didn’t get an alignment. The impact was hard enough to ruin the tire – so it was hard enough wreck the alignment. But instead of an alignment after the first tire, Papa ended up buying a second tire a few months later – and then an alignment.

Situation: son and wife with cars from the same manufacturer with essentially the same engine. Our staffer checked the son’s maintenance schedule and saw that it needed a timing belt replacement at 90,000 miles/145,000 km. He had it done – it cost several hundred dollars. His wife’s car had about 60,000 miles/97,000 km, so it should be ok for a while. Right? Wrong. The problem was that the wife had the turbo charged version. Its belt was scheduled for replacement at 60,000 mi/97,000 km. At 63,000 mi./101,000 km, the belt snapped on the interstate. The valves all crashed down into the cylinders at high speed and the entire head was shredded and had to be replaced. The cost: several thousand dollars. Does he wish he had checked the maintenance schedule? You bet he does – every time he passes a big-screen TV.

We’re talking about taking care of little things before they become big things. And when you take care of the little things, your car runs better and is more economical to operate. Remember to save those maintenance records. It’ll show potential buyers that you’ve taken care of your vehicle and it will help you get a better price. Or when you buy a used car, check those records. If there aren’t any, assume that the maintenance hasn’t been done and take it to your Tyrone or Williamsburg service center for an inspection. Take care of unperformed maintenance sooner rather than later.